Company: SoftServe
Position Type: Full-Time
Annual Salary: $150,000–$200,000 (Base Salary)
Travel Requirement: 30–50%
Career Level: Senior/Leadership
Work Environment: Hybrid (With International Travel)
About This Opportunity
SoftServe is seeking an experienced and strategically-minded Senior Product Manager to lead our product vision, strategy, and execution. In this influential role, you’ll shape the future of our software products by combining deep market insights, user understanding, and technological expertise. You’ll be responsible for the complete product lifecycle—from identifying market opportunities and defining strategy to launching products and driving growth through data-driven decision-making.
This is a leadership position where you’ll mentor talented product teams, collaborate across international enterprise environments, and make strategic decisions that directly impact business outcomes. If you’re passionate about building exceptional products that solve real customer problems, thrive in complex, fast-paced environments, and want to lead a high-performing product organization, this role offers an exceptional opportunity.
Position Overview
As Senior Product Manager at SoftServe, you’ll be the strategic orchestrator of product success. You’ll work at the intersection of market dynamics, customer needs, technology capabilities, and business objectives—translating insights into actionable product strategies and roadmaps. Your leadership will drive cross-functional teams, shape product positioning, and ensure successful market launches.
This role combines strategic thinking with hands-on execution. You’ll spend time understanding customers deeply, analyzing market trends, defining hypotheses, and validating product-market fit. You’ll also mentor junior product managers, drive organizational initiatives, and represent the product vision across the organization. It’s a dynamic, high-impact position for leaders who want to build and scale exceptional software products.
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Core Responsibilities
Product Lifecycle & Strategic Vision
- Oversee complete product lifecycle from conception through launch, maintenance, and optimization
- Shape product vision and strategy aligned with business objectives and market opportunities
- Define and communicate strategic product roadmap ensuring clarity, alignment, and execution
- Establish hypothesis-driven development approach testing assumptions and validating solutions
- Drive alignment between product development, technical roadmap, and business strategy
- Ensure product excellence through rigorous quality standards and continuous improvement
Market Research & Business Strategy
- Investigate market ecosystems to identify emerging opportunities and competitive threats
- Define addressable market size and develop data-driven business cases
- Determine product positioning based on market analysis and competitive landscape
- Align product development with company goals, strategic priorities, and market needs
- Analyze pricing models and propose monetization strategies
- Monitor pricing performance and adjust strategies based on market dynamics and customer feedback
Customer Discovery & Insights
- Define, test, and validate user personas and buyer personas through systematic research
- Engage directly with customers to deeply understand their needs, pain points, and goals
- Conduct user research and participate in usability testing to inform UI/UX improvements
- Gather validation data using appropriate techniques to assess product-market fit
- Develop data-driven strategies based on customer and market insights
- Build strong customer relationships and act as voice of customer internally
Product Development Leadership
- Lead cross-functional product teams ensuring alignment and collaborative execution
- Assess business value of features, problems, and opportunities
- Prioritize product initiatives based on impact, effort, and strategic alignment
- Coordinate engineering execution and track progress against roadmap
- Conduct hypothesis validation and gather evidence for product decisions
- Track execution against milestones and ensure timely, on-budget delivery
Product Design & User Experience
- Collaborate with design teams on user interface and experience improvements
- Interpret user research data to inform design solutions
- Participate actively in usability testing and design reviews
- Ensure user-centric approach throughout product development
- Advocate for user needs in all product decisions
Product Launch & Growth
- Analyze and propose optimal launch timing and go-to-market strategy
- Prepare customer-facing units for successful product launches
- Define and track launch KPIs to measure success
- Monitor development progress and manage launch preparation
- Drive product-market expansion through customer acquisition strategies
- Define buying journey and refine value propositions for target segments
Product Analytics & Performance
- Determine critical product and growth metrics for measurement and success
- Collect and analyze product data using advanced analytics tools
- Transform data into actionable insights for strategic decisions
- Monitor product performance against KPIs
- Use analytics to inform all major product decisions
- Track customer acquisition, retention, and engagement metrics
Stakeholder Management & Leadership
- Identify and engage all key stakeholders throughout product lifecycle
- Manage stakeholder expectations through transparent, regular communication
- Resolve conflicts and align diverse interests toward common product goals
- Lead product team ensuring alignment with company objectives
- Mentor and develop junior product managers through coaching and guidance
- Lead product management training and drive organizational initiatives
- Represent product vision as ambassador across the organization
Product Marketing & Communication
- Collaborate with marketing teams to develop campaign content and strategy
- Develop compelling product demonstrations tailored to diverse audiences
- Create presentations showcasing product value and vision
- Support sales teams with materials and guidance for customer acquisition
- Ensure clear, compelling communication of product benefits and positioning
Cross-Functional Coordination
- Coordinate with customer-facing units to resolve issues and gather feedback
- Lead cross-functional initiatives supporting organizational goals
- Manage relationships across engineering, design, marketing, sales, and customer success
- Ensure data-driven collaboration and shared understanding of product goals
- Meet product milestones on time and within budget
Required Qualifications & Experience
Professional Background
- 3–5 years minimum of dedicated experience in software product management or product development
- Proven track record managing cross-functional product teams
- Success demonstrating data-driven and value-driven decision-making
- Experience in enterprise environments and international company contexts
- Demonstrated ability to build and launch successful software products
- Experience with international teams and global product management
Technical Knowledge & Tools
- Deep understanding of product and software development lifecycles (SDLC)
- Familiarity with product management tools (e.g., Aha, ProductBoard, or similar platforms)
- Experience with CRM systems and business intelligence (BI) tools
- Understanding of technology trends and ability to translate them into product opportunities
- Comfort with data analysis and business metrics
- Knowledge of project management concepts and methodologies
Education & Certifications
- Master’s degree or higher in a relevant field (Computer Science or related discipline preferred)
- Business education (MBA or similar) is advantageous
- Professional certifications such as GoPractice or Pragmatic Marketing Certified (PMC) III are highly desirable
- Continuous learning commitment to stay current with product management best practices
Required Skills
Analytical & Strategic Thinking
- Strong analytical skills for processing complex data into actionable insights
- Strategic thinking with ability to see big-picture impact of decisions
- Excellent problem-solving approach to complex, ambiguous challenges
- Business acumen and ability to build compelling business cases
- Data interpretation skills for informed decision-making
Leadership & Interpersonal
- Leadership qualities to engage, motivate, and guide product teams
- Mentoring capability to develop junior team members
- Strong communication skills both verbal and written
- Excellent presentation skills for diverse audiences
- Negotiation expertise for managing stakeholder interests
- Collaborative mindset for cross-functional teamwork
Personal Qualities
- Proactive and self-driven with strong initiative and ownership mindset
- Results-oriented focus on delivery and impact
- Entrepreneurial mindset with comfort in ambiguity and change
- Tech-savvy approach to problem-solving
- Flexibility and adaptability to shifting priorities and market conditions
- Strong work ethic and commitment to excellence
Supervisory Responsibilities
- Lead and manage a product management team ensuring alignment with company objectives
- Foster collaborative environment supporting team success and innovation
- Mentor team members through complex challenges and professional development
- Guide product team in hypothesis-driven development and data-driven decisions
- Support career growth of direct reports through coaching and development opportunities
- Ensure team capacity and resource allocation for roadmap execution
What You’ll Receive
Compensation & Benefits
- Competitive base salary: $150,000–$200,000 annually (commensurate with experience, education, certifications, and market conditions)
- Variable pay plans: Additional earnings potential beyond base salary (where eligible)
- Comprehensive benefits package: Health, retirement, professional development, and more
- Geographic considerations: Compensation adjusted based on location and market conditions
- Transparent compensation framework: Clear alignment with role level and organizational standards
Career Development
- Strategic leadership role: Direct impact on product vision and company success
- Mentorship opportunities: Develop and coach emerging product managers
- Professional development: Access to training, certifications, and industry conferences
- Leadership pathways: Clear advancement opportunities within product organization
- Exposure to enterprise scale: Work with international teams and complex environments
- Continuous learning: Stay current with emerging technologies and methodologies
Work Environment
- Hybrid flexibility: Work-from-office and remote options based on team needs
- International exposure: Collaboration with global teams and cross-cultural environments
- Travel opportunities: 30–50% travel for customer engagement, team meetings, and market research
- Collaborative culture: Work with talented product, engineering, design, and business teams
- Innovation focus: Environment that values experimentation and data-driven decisions
Day-to-Day Experience
Morning: You start your day reviewing overnight analytics and customer feedback, checking on roadmap progress, and preparing for your cross-functional sync meetings. You might be analyzing a key metric that’s trending unexpectedly or reviewing new market research.
Mid-morning: You conduct customer discovery calls with enterprise clients, asking probing questions to understand their challenges and validate product assumptions. You take detailed notes and begin synthesizing insights for your team.
Afternoon: You facilitate a product planning meeting with engineering, design, and marketing leads. You present data analysis, discuss prioritization decisions, and align the team on the upcoming roadmap direction. You review design mockups and provide feedback.
Throughout the day: You respond to questions from your product team, review product documentation, analyze competitive developments, and communicate with stakeholders about progress and decisions.
End of day: You update the product roadmap with new learnings, document decisions with rationale, and prepare presentation materials for an upcoming executive review.
Regular activities include: Customer interviews, market analysis, data reviews, team mentoring sessions, competitive research, pricing analysis, and go-to-market planning.
Travel & Location
- Travel requirement: 30–50% annually for customer engagement, conferences, and team collaboration
- Flexibility: Travel can be adjusted based on business needs and personal circumstances
- International exposure: Opportunities to work with global teams and international customers
- Remote work: Flexibility for work outside office when not traveling
Why Join SoftServe?
Impact & Influence
- Shape product strategy that impacts thousands of enterprise customers worldwide
- Drive business outcomes through data-driven product leadership
- Influence company direction as key member of product leadership team
- Build legacy through products that solve complex business problems
Growth & Development
- Advanced leadership role with mentorship and team development opportunities
- Exposure to enterprise complexity and international business dynamics
- Continuous learning in rapidly evolving software product management field
- Professional network through industry conferences and customer engagement
Team & Culture
- Work with elite product teams passionate about building exceptional products
- Collaborate across talented organizations with diverse expertise
- Supportive environment that values strategic thinking and data-driven decisions
- Recognition of contributions and achievement
Competitive Compensation
- Strong base salary within market ranges for senior product management roles
- Variable compensation opportunities for high performers
- Comprehensive benefits supporting your wellbeing and financial security
- Location-adjusted compensation reflecting market conditions
Application & Hiring Process
What We’re Looking For
- Demonstrated success as Product Manager with proven track record
- Strategic thinking combined with hands-on execution ability
- Strong analytical and communication skills
- Experience in enterprise or international environments
- Passion for building customer-centric products
- Leadership potential and mentoring capability
- Entrepreneurial mindset with comfort in ambiguity
Application Process
- Submit your resume highlighting product management experience and achievements
- Complete questionnaire about your product philosophy and approach
- Share examples of successful products you’ve managed or contributed to
- Phone screening: Initial conversation about background and role fit
- Formal interviews: Multiple rounds with product leadership and hiring team
- Case study/scenario discussions: Assessment of strategic thinking and decision-making
- Final interview: With leadership to discuss cultural fit and expectations
- Offer & onboarding: Comprehensive introduction to team and company
Timeline
- Application review: 5–7 business days
- Phone screening: 1–2 weeks after review
- Formal interview: 1–2 weeks after screening
- Final decision: 1–2 weeks after final interview
- Onboarding: Comprehensive introduction to products, teams, and organization
Frequently Asked Questions
Q: What’s the travel schedule like?
A: 30–50% annually, so roughly 2 weeks per month on average. This includes customer visits, team meetings, and industry conferences. We work with you to align travel with business needs.
Q: Do I need an MBA?
A: Not required, but preferred. A Master’s degree in a relevant field is required. Business education is advantageous but not mandatory if you have strong product experience.
Q: What if I don’t have all the certifications?
A: Certifications like PMC are desirable but not required. Strong product management experience carries more weight than certifications.
Q: What tools/systems will I use?
A: We use modern product management tools (such as Aha, ProductBoard), CRM systems, and business intelligence platforms. We provide training on all systems.
Q: How large is the product team I’d manage?
A: Team size varies based on product and organization needs. You’ll have clarity on direct report count during the interview process.
Q: What international experience do I need?
A: You should have experience working with international teams or in enterprise environments. Experience with global customers or distributed teams is valuable.
Q: What’s the typical career path after this role?
A: Senior PMs often advance to Director of Product, VP of Product, or Chief Product Officer roles. There are clear pathways for growth within product leadership.
Q: How much technical background is needed?
A: Strong technical fluency is important, but you don’t need to code. Understanding software architecture, development processes, and technical constraints is essential.
Q: What’s the mentoring aspect like?
A: You’ll be responsible for developing junior product managers, helping them grow through coaching, feedback, and exposure to complex decisions.
Q: Is there flexibility in location?
A: The role is primarily hybrid with flexibility for remote work when not traveling. Discuss location preferences during interviews.
Compensation Details
Base Salary Range: $150,000–$200,000 annually
Compensation Factors: Final offer within range determined by:
- Geographic location and local market conditions
- Relevant experience and product background
- Education level and relevant certifications
- Specific skills and competencies
- Budget allocation and organizational needs
- Market conditions and competitive landscape
Additional Compensation: Variable pay plans may provide earnings beyond base salary (where eligible)
Note: This posting reflects base salary only. Please inquire about complete compensation package including benefits during interview process.
Equal Opportunity Statement
SoftServe is committed to equal opportunity employment and creating an inclusive, welcoming workplace. We enthusiastically welcome applications from candidates of all backgrounds, experiences, and perspectives, and are dedicated to building a diverse team and providing equal opportunities for professional growth, success, and advancement.
Ready to Lead Product Excellence?
If you’re an experienced Product Manager passionate about building exceptional software products, leading high-performing teams, and driving strategic business outcomes, SoftServe offers an unparalleled opportunity. Apply today to join our global product organization and help shape the future of enterprise software.
